The arrival of AI
When it comes to AI which category would you sit in?
A: Ignore it and hope someone switches it off soon.
B: Love it and use it all the time to do helpful and less helpful things.
C: Passionately hate it, the AI future terrifies me.
Not only is AI taking over fast but the speed of development within AI is like nothing we have witnessed in human history.
This blog provides some thoughts on what AI means for us as therapists, across the different physical and manual professions.
But first…
The cautionary tale of Babylon: Once an ancient city with good healthcare (for its time ) it also became the name of a Healthcare tech company that launched in 2013 and went on to win contracts around the world, including with the NHS – Its valuation in 2021 was $4.2 Billion yet in 2023 the company had vanished due to bankruptcy.
What happened to Babylon? Many things, including over reliance on AI and a data breach. For example, a patient presenting with classic symptoms of a pulmonary embolism (swollen and painful leg, breathlessness, chest pain) was reportedly advised – by a chat bot - they had a joint problem related to chord swelling.
Regarding the data breach: A patient user found they had access to other people’s private consultation recordings. Exposing this on twitter (X) didn’t help the companies share price.
The Future?
Based on my own reading and research I predict that our clients and patients experience in the treatment room will not change and may become a more important part of their lives, here is why.
Its already happening on social media. The line between AI and real content is blurring. It is becoming harder to detect real from fake. Voice cloning is now mainstream and a big security risk for us all. Live deepfake videos will soon be at the fingertips of anybody with a smartphone.
In a hyper-developed society where everything is instant or automatic and everybody can know everything, yet truth is difficult to identify, the health professional will need to emerge into a new role. One centred around trust, credibility, human connection, individual duty of care and for many of us, touch. In an AI future the importance of ‘human’ touch becomes increasingly important.
So while AI may help you reduce your admin time, create marketing and blog posts (not this one), file your accounts etc. We will need to double down on the human element of our service. More listening, more eye contact, more hands-on treatment, more time and more empathy.
I have also needed to consider this as a Health Content Creator on YouTube.
Learning about the many tools that can speed up content creation. However, I believe people will value and trust more natural and less polished content.
I will be implementing AI carefully into my work. Mostly behind the scenes and trying to increase the human connection in our media outputs. So, no talking babies or AI action figures! I don’t know about you but I find these super cringe.
Note: I used a text prompt to generate the image but made a point of not using any AI to write this Blog, just to avoid the irony of using AI to write about AI.
We will be implementing the use of AI tools into the Health Creator Pro Mentorship.
Final sign-on day 2nd June - That’s only 11 days. You can join us here: https://lawrenceacademy.mykajabi.com/offers/r9g8byiN/checkout
